Privacy Policy

You are required to check this page each time you visit and use this web site

Privacy Policy

This Privacy Policy is to be used in conjunction with our web site Terms and Conditions. By visiting this site and viewing or partaking in any of the services or by visiting any of our affiliates or subsiduaries you accept the practices described within this Privacy Policy.

What information is collected

We receive and store information you enter on our Websites or give us in any other way, such as via telephone, email, web site or contact forms, or otherwise. For example, this information may be collected when you register a domain name or when you contact us for information or customer/product support. Here are the types of information we gather:

Contact Information: We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. For any domain name registrations or hosting package, we reserve the right to validate you have given the correct name and address details.

Financial Information: We do not collect or store any financial information, other than your billing address or any address you use to create or manage an account as well as the payment method used, paypal or stripe.

Other Information: We may collect and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using and the page from which you link. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyse trends and administer the web sites. We may track your movement within the web sites, the third-party website pages from which you were referred, access times and browser types. We use this information to gauge the effectiveness of our web sites, track information for statistical purposes and to improve the products and services we provide. We collect this information to better develop a sense of what services our customers need and identify areas of improvement to the web sites. We may use such information for marketing purposes, and to send information to you that we believe might be of interest. In addition, such information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties.

Cookies: The web sites may use "cookie" technology for such purposes as enhancing your online experience by making it easier for you to navigate through the web sites and making certain features work better. Cookies are text files which are commonly deposited by websites on a user's hard drive when the user visits a website. The file identifies a user's computer and can record the users preferences and other data about the users web site visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our web sites may be hindered.

Third Party Cookies: We may use third party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other web sites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other web sites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our web sites or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major web sites. If you do not want such companies to collect this information you may opt-out.

Learn more about the use of this information or choose not to have this information used by certain third party advertising partners, please visit the Network Advertising Initiative at or go to Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

Business sale or transfer

Business Transfers: As LowReg continues to develop its business, it might sell or transfer all or some of its business or assets, or create a separate business, and customer information generally would be transferred as one of the business assets of the company or be shared or transferred in the event of an insolvency, bankruptcy, receivership, or pledging of assets. Also, information about our users, including customer information, may also need to be disclosed in connection with a commercial transaction seeking financing, investment, support or funding. Should any of the above occur, your consent will always be sought re contact data.

Marketing, Opt in or Out

You may opt in or out of marketing communications from us by contacting us or opting in/out from the opt in/out link in any marketing email we send to you. Marketing opt in and out is seperate to our terms of service that will require us to contact you about service renewals. Any customer not wishing to be contacted at all will have to move their services to a new provider. As your domain registration agreement is also with Nominet, we have no conrtol over any communications they send you. All emails must be verified after ordering a service and joining lowreg, if we are not able to validate, your domain maybe released to Nomiminet and you will have to manage it directy with them.

Protecting your information

We endevour to protect the security of your information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the web site. Please bear in mind however, that these methods of transmission over the Internet or method of electronic storage that is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorised access to your computer and to any lowreg username and password, and to be sure to sign off when you are finished using a shared computer.


You must be 18 years old to register for any service at LowReg, we do not knowingly collect and use information from anyone under this age.

Disclosure of your information and Subject Access Requests (SAR)

We may disclose your personal information to a third party if we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or apply any contract between us or to protect the rights, property, or safety of LowReg, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Should any of our customers or previous customers request an SAR, they can do so by creating a ticket to support from within their LOWREG control panel or by emailing us at from their registered email address or in writing to SAR, HWYL LTD, 20-22 Wenlock Road, LONDON, N1 7GU, UK if in any doubt please contact us for help.

Privacy Policy Effective Date

The Effective Date of this privacy policy is set out below. Due to the constant changing nature of our web site, we reserve the right to change, update or modify this Privacy Policy at any time at our sole discretion, and we will post any new Privacy Policy here. Any such change, update or modification will be effective immediately upon posting on our web site. You are responsible for checking our web sites frequently to keep informed of recent changes. By going to our web sites or utilising our services after the Effective Date you are deemed to have consented to our current Privacy Policy and will be bound by its terms. Effective Date 21st September 2014